WHY OUTSOURCING YOUR CUSTOMER SERVICE IS GOOD FOR YOUR BUSINESS

Customers are the essence of business. No business or businessmen can be imagined without them. So its important to create new sales leads and also retaining the old ones. For their creation and retainment, it is imperative to strengthen and enhance the quality of your customer service.

Now, it takes a lot of time, energy and funds to develop ones customer services and a long gestation period to show the results. So a much easier way is outsource your customer services to experts, that is, to Virtual Assistant who excel at handling your customers.

We, REY ECOM OPS, are a Bookkeeping Outsourcing Service, formed with a wide mission of creating a smooth and effortless business environment. We offer a wide variety of services to our clients and the most important and sophisticated one is the customer services.

Reasons why you should outsource your customer service to us: 

• Expert team: we have hired a group of experts to perform this function for . We understand the importance and necessity of customer services for your business organisation and we assure the maximum amount of fastidiousness in dealing with the customers.
• Training: every individual we hire to serve you, undergoes rigorous training under experts so that they can perform their best and no actual hindrances occur at the time of execution or service providing.
• Command at English: we understand how important your foreign customers are to you and how essential it is to have good command on English language to contact them. We have hired the individuals having great English communication skills so as to facilitate smooth conversation to your foreign customers.
• Affordable packages: the best part of hiring us as your customer service Virtual Assistant is that you get all world class benefits in low costs.

Now, considering the hassles of dealing with your own customer service department, it is far more better to outsource it to virtual assistants like us and relieve yourself of your extraneous liabilities. We assure you the satisfaction of your customers.

CONTACT US

Avail our customized packages by contacting us. You may also feel free to enquire about your further queries.

Article Source - http://www.reyecomops.com/accounting-and-bookkeeping-services/

RESPONSIBILITIES OF A VIRTUAL OFFICE ASSISTANT

By the easiest definition, a Virtual Assistant Services is an independent, offshore individual or company or an association of persons who provide creative, technical, operational and administrative services in form of a contract worker. He deals with both the ordinary and extraordinary business responsibilities that come in the course of business. We REY ECOM OPS as your virtual office assistant provide many services that can be listed below: 

Managing customer and client contact list and spreadsheets: we manage your customer and client contact list and spreadsheets by continuously adding your leads into the list so that you may contact your customers on a real time basis. This service facilitates long term benefits to our clients as consumer satisfaction is ensured.

Handling clients on phones and email: we get in touch with your clients if you are bit busy with your core responsibilities. We solve their problems and handle their enquiries in skilled manner so that they may maintain a long time relationship with your organisation.

Send out demanded and required information to clients:  we also send requested information to our clients regarding your services or products so that they feel updated and connected with your organisation.

Maintaining a calendar and setting up meetings: we maintain your calendar and schedule according to which you can plan your days. You can perform all the tasks in a planned way hence, saving your time and energy that you can utilise in other business related activities. This helps in saving you from the last minute hassle and the risk of skipping the appointments.

Making travel arrangements: we can book flights and accommodation for your outstation visits. You just travel and work leaving all other responsibilities of bookings on us. We assure best arrangements in low prices.

Maintaining of books of accounts and billing: you may just worry about selling your products leaving the worry of recording them in the books and billing on us. We have our team of experts to handle the counter and books for you.

Prepare and send out emails and newsletters: we prepare and send out news letters and wishing notes to our customers. They include thank you notes etc. Newsletters contain the recent information of your organisation’s new ventures etc.

CONTACT US:

The above list of services is an inclusive one and you may contact us to know more of our varied services.

Article Source - https://www.reyecomops.com/responsibilities-virtual-office-assistant/